{"id":39353,"date":"2026-03-18T20:10:17","date_gmt":"2026-03-18T20:10:17","guid":{"rendered":"https:\/\/conakrynews.org\/?p=39353"},"modified":"2026-03-18T20:45:29","modified_gmt":"2026-03-18T20:45:29","slug":"concertation-avec-les-retraites-la-cnss-renforce-lecoute-pour-ameliorer-la-qualite-de-ses-services","status":"publish","type":"post","link":"https:\/\/conakrynews.org\/index.php\/concertation-avec-les-retraites-la-cnss-renforce-lecoute-pour-ameliorer-la-qualite-de-ses-services\/","title":{"rendered":"Concertation avec les retrait\u00e9s: La CNSS renforce l\u2019ecoute pour am\u00e9liorer la qualit\u00e9 de ses services"},"content":{"rendered":"<div class=\"td-pb-row\">\n<div class=\"td-pb-span12\">\n<div class=\"td-post-header\">\n<header class=\"td-post-title\">\n<h1 class=\"entry-title\"><\/h1>\n<p>Dans le cadre de sa politique d\u2019am\u00e9lioration continue et de dialogue avec ses usagers, la Direction G\u00e9n\u00e9rale de la Caisse Nationale de S\u00e9curit\u00e9 Sociale (CNSS) a tenu, ce mercredi 18 mars 2026, une s\u00e9ance de concertation avec la F\u00e9d\u00e9ration Nationale des Retrait\u00e9s Civils, Militaires, Veuves et Personnes du troisi\u00e8me \u00e2ge.<\/p>\n<\/header>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"td-pb-row\">\n<div class=\"td-pb-span8 td-main-content\" role=\"main\">\n<div class=\"td-ss-main-content\">\n<div class=\"td-post-content\">\n<p>Cette rencontre s\u2019inscrit dans la dynamique des \u00e9changes p\u00e9riodiques initi\u00e9s par l\u2019institution, visant \u00e0 mieux prendre en compte les pr\u00e9occupations des retrait\u00e9s et \u00e0 consolider un dialogue social inclusif et durable.<\/p>\n<p>Les discussions ont permis d\u2019assurer un suivi attentif des recommandations issues des pr\u00e9c\u00e9dentes rencontres, tout en offrant un cadre d\u2019expression aux retrait\u00e9s des secteurs priv\u00e9 et mixte, ainsi qu\u2019\u00e0 leurs ayants droit. Les \u00e9changes ont notamment port\u00e9 sur l\u2019am\u00e9lioration de la qualit\u00e9 de service.<\/p>\n<p><a href=\"https:\/\/i0.wp.com\/liberationinfo.com\/wp-content\/uploads\/2026\/03\/1773858500947.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-29634 td-animation-stack-type0-1\" src=\"https:\/\/i0.wp.com\/liberationinfo.com\/wp-content\/uploads\/2026\/03\/1773858500947.jpg?resize=300%2C225\" alt=\"\" width=\"300\" height=\"225\" data-recalc-dims=\"1\" \/><\/a><\/p>\n<p>\u00c0 cette occasion, la Direction G\u00e9n\u00e9rale a r\u00e9affirm\u00e9 son engagement en faveur de l\u2019\u00e9coute et de la prise en charge des pr\u00e9occupations des a\u00een\u00e9s. Elle a \u00e9galement soulign\u00e9 l\u2019importance d\u2019adapter en permanence les services de la CNSS aux attentes des usagers, dans une logique de performance, de proximit\u00e9 et d\u2019humanisation des prestations.<\/p>\n<p>En retour, les repr\u00e9sentants des retrait\u00e9s ont exprim\u00e9 leur satisfaction quant \u00e0 la qualit\u00e9 du dialogue instaur\u00e9 avec la Direction G\u00e9n\u00e9rale. Ils ont salu\u00e9 les efforts consentis par la CNSS en faveur de l\u2019am\u00e9lioration des conditions de vie des assur\u00e9s sociaux et r\u00e9affirm\u00e9 leur disponibilit\u00e9 \u00e0 accompagner les r\u00e9formes engag\u00e9es.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>La Communication et des Relations Publiques\u00a0<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Dans le cadre de sa politique d\u2019am\u00e9lioration continue et de dialogue avec ses usagers, la Direction G\u00e9n\u00e9rale de la Caisse Nationale de S\u00e9curit\u00e9 Sociale (CNSS) a tenu, ce mercredi 18 mars 2026, une s\u00e9ance de concertation avec la F\u00e9d\u00e9ration Nationale des Retrait\u00e9s Civils, Militaires, Veuves et Personnes du troisi\u00e8me \u00e2ge. Cette rencontre s\u2019inscrit dans la [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":39357,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[58],"tags":[],"class_list":{"0":"post-39353","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-societe"},"_links":{"self":[{"href":"https:\/\/conakrynews.org\/index.php\/wp-json\/wp\/v2\/posts\/39353","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/conakrynews.org\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/conakrynews.org\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/conakrynews.org\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/conakrynews.org\/index.php\/wp-json\/wp\/v2\/comments?post=39353"}],"version-history":[{"count":0,"href":"https:\/\/conakrynews.org\/index.php\/wp-json\/wp\/v2\/posts\/39353\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/conakrynews.org\/index.php\/wp-json\/wp\/v2\/media\/39357"}],"wp:attachment":[{"href":"https:\/\/conakrynews.org\/index.php\/wp-json\/wp\/v2\/media?parent=39353"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/conakrynews.org\/index.php\/wp-json\/wp\/v2\/categories?post=39353"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/conakrynews.org\/index.php\/wp-json\/wp\/v2\/tags?post=39353"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}